Apple's extended return policy went into effect today for the 2026 holiday shopping season. The policy applies to most products sold by Apple online and in its stores, with a few exceptions, including some carrier-financed iPhones and iPads.
In the U.S., Canada, the U.K., Ireland, Germany, the Netherlands, Australia, New Zealand, Singapore, and many other countries, most products purchased between November 6 and December 25 of this year may be returned through January 8, 2027, according to Apple's website. All purchases made after December 25 in those countries are subject to Apple's standard 14-day return policy (15 days in Canada).
For online orders, Apple says products "received" on November 6 through December 25 are eligible for return through January 8.
In some countries, such as Mexico, Italy, Spain, and Japan, the return window is slightly longer. Apple says eligible products purchased in those countries between November 6 and January 6, 2027 may be returned through January 20, 2027.
This policy applies to purchases at Apple Stores, on Apple.com, and in the Apple Store app.
Apple has also updated its online store with holiday theming and gift recommendations.
Popular Stories
In a memo shared with Apple Stores and Apple Authorized Service Providers this week, and later obtained by MacRumors, Apple provided technicians with guidance on how to diagnose and address the iPhone Duo's inner display cracking issue. If a customer reports the issue, Apple advised technicians to inspect the iPhone Duo and repair or replace it in accordance with their standard procedures....
Bloomberg's Mark Gurman today reported that Apple is facing a growing problem where some people will buy iPhones or other products and either remove accessories from the box, open up the device and remove components, and/or remove the entire device, and then attempt to return the box hoping that the employee will not notice. When a customer seeks to return an iPhone, he said that Apple's...
Saturday October 24, 2026 5:12 am PDT by Joe Rossignol
The option to reserve an iPhone Duo for Apple Store pickup resumed in the U.S. and Canada between 5:10 a.m. and 5:15 a.m. Pacific Time today, but inventory is extremely limited, with most stores having no pickup slots available today. To search for iPhone Duo availability at your local Apple Stores: head to the iPhone Duo order page, select your desired color and storage and so forth,...
Instagram Engineering
Shopify Engineering